UsergenicesCalling Platform
Outbound Voice AI Platform

Automate calling loops with natural voice agents in Hindi and Gujarati

Deploy low-latency conversational voice bots optimized for customer communications. Synchronize campaign records with your local database tables, maintain compliant records, and route calls to human operators.

Azure NeuralTTS engine
< 0.3sdialer latency
₹20 / moTunnel cost

Model Sandbox

Test voice agents in real-time

Simulate conversation queries in regional dialects. Read the intent outputs, state parameters, and synthesized audio stream.

1. Dialect & preset

Select a preset customer query statement. The sandbox will run the intent matcher, execute state transitions, and return synthesized neural voice files.

Sandbox Host: https://ai-crm-6o3z.onren...
2. Call execution pipeline trace
Awaiting InputSelect a customer query statement on the left to begin call simulation.
status: readySimulated Pipeline

Core Modules

AI Platform Capabilities

Optimized conversational pipelines designed for minimal latency, dialect clarity, and strict database auditing.

Natural Voice Synthesis

Integrates with Swara/Madhur voice catalogs to generate natural accents in Hindi and Gujarati with zero cloud cost on standard tiers.

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Low-Latency STT Engine

Leverages cloud Speech-to-Text APIs to transcribe spoken customer audio responses in under 0.2s with dialect mapping.

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Multi-Intent NLP Matcher

Fast hybrid classifier checking intent patterns and fallback routing to Llama-3 targets for high dialect accuracy.

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Sequential Telephony Loops

Replaces manual customer tables with automated dialer loops, maintaining pause/resume configurations and telemetry logging.

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Compliance Audit Logs

Maintains records side-by-side: transcribed customer replies are saved alongside voice-agent audio streams for compliance audits.

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Operator Webhooks

Implements standard VoiceXML bridging nodes to instantly forward calls to human specialists when requested.

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SaaS Integrations

Connects to your Enterprise Stack

Standard webhooks and REST APIs allow our voice bot agents to integrate directly with databases, CRMs, and call trunks.

Neon PostgreSQL

Maintains full call logs, accounts databases, and sequential lists on Neon PostgreSQL instances.

CRM Webhooks

Synchronize call outputs, intents, and recordings to Hubspot, Zoho, or Salesforce webhooks.

VoiceXML Core

Dispatches standard XML Dial and Say nodes to drive live calls and IVR systems.

SIP Gateways

Connects outbound calls via Exotel and custom SIP gateways with compliance parameters.

SaaS Flexibility

One platform, multiple calling agents

While initialized for lending portfolios and automated collection loops, the underlying routing engine can be reconfigured for any outbound voice application:

Financial Services: EMI reminders and compliance audits
Sales Outreach: Lead qualification surveys and cold calls
Customer Support: Automated status replies and call routing
Market Feedback: Survey dispatches and NPS polling

EMI Collections

Connects to portfolios to dispatch outstanding notices and Promise to Pay records.

CRM Qualifier

Ingests lead sheets, dials qualification surveys, and pushes hot leads to human agents.

Automated IVR

Replaces traditional static menus with dynamic conversational voice loops.

Feedback Polls

Triggers instant survey loops following product fulfillment milestones.

Cost Optimization

₹2,000 / month pilot budget setup

By running core processing locally and utilizing free cloud tiers, our architecture saves thousands in standard server costs.

Local VM Hosting

₹0 / month

FastAPI server and local databases run on office machines, eliminating cloud VM rent.

Cloudflare Tunnels

₹20 / month

Maps webhooks securely to custom domains, avoiding free-tier interstitial pages.

Azure Voice AI

₹0 / month

Utilizes Azure Neural TTS free tier providing 5 million free characters monthly (resets monthly).

Exotel Dialer Trunks

₹1,980 / month

99% of your budget is saved to pay Exotel directly for outbound telephony call minutes.